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It is important however to use a qualified person to do the work. There is a lot of equipment and knowledge required to carry out a complete service. I got my boiler serviced by a professional a few weeks ago and I took pictures of each stage of the process. I have added these below.
My particular boiler is a 14 year old oil fueled Firebird popular 90 type. During the summer the flue cover blew off the chimney and I had to secure it with stays. As a result during the service, water (and one snail!) was discovered inside the firebox. This is not a good way to prolong the life of your boiler. Photographs below.